At will employment clause |
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At will employment clause |
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At will employment clauseCall center solutions often cover various technology based products that can make operating a call center a more effective endeavor. However, call center solutions also have to do with personnel issues and properly addressing the needs of workers. Areas of importance such as professional call center management should always be part of any call center solution conversation. In countries lie the U.S. where at will employment is a omnipresent phenomenon being able to manage call center agents can make a great difference in terms of attrition and employee motivation. According to Wikipedia "At-will employment is an employment relationship in which either party can terminate the relationship with no liability if there was no express contract for a definite term governing the employment relationship". In other words, In other words, at will employment means that employees may generally quit their jobs at any time, for any, no or even unfair reasons. By the same token, employers may generally fire or layoff employees at any time, for any, no or even unfair reasons.
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REFERENCE: CARTOON # 88 |
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